FAQ

WHAT ARE THE CARE INSTRUCTIONS FOR TUMBLERS? 

* HAND WASH ONLY
* DO NOT LEAVE IN HOT CAR
* DO NOT MICROWAVE
* DO NOT SOAK
* DO NOT PUT IN DISHWASHER

*Avoid harsh chemicals and abrasive cleaning cloths as these can scratch and damage the image.

ARE THESE TUMBLERS EPOXIED?  

My tumblers are sublimated, not epoxied. An image is heat dyed onto the tumbler.  If a tumbler features a "glittered" look, it is an image of glitter placed on the tumbler.  No actual glitter is used. 

WILL THE IMAGE COME OFF?

No, as long as the tumbler is properly cared for, the image will not come off.

HOW LONG DOES IT TAKE FOR MY TUMBLER TO SHIP?

Your tumbler will be created and shipped within 3-5 business days.  I try to ship as soon as I can. 

WHY IS SHIPPING SO HIGH?  

At this point, I ONLY ship via UPS Ground. Shipping via UPS is the only way I can offer the level of customer service I prefer. Depending on your location, delivery is typically within 1-5 business days & your shipment is tracked AND insured. Many tumbler creators ship via USPS First Class Mail for a few dollars less.  Their shipment has tracking but NO insurance.  Often, you're out of luck should your tumbler be lost in the mail. 

Shipping to Hawaii, Alaska, and Puerto Rico is via USPS Priority Mail.